Responsible for developing business reports for decision support, conducting financial, operational and business process analysis, identifying areas for improvement and added value.

Responsible for gathering Requirements and analysis of data. Conducting workshops and facilitating brainstorming sessions. Writing Business Cases and developing Business Requirements to support users’ needs and to improve business performance. Building powerful presentations and acquiring stakeholders sign-off. Supporting the development team, writing test plans and test cases. Managing users’ expectations, project scope and timeline. Delivering the most cost effective solutions. Implementing disciplines and structure to ensure stable environment and best practice throughout development.

Initiating, promoting and coordinating the selection, customisation and implementation of a budgeting, forecasting and reporting system that extract data from Oracle db. I have effectively identified the client needs and offered a cost effective solution. I established contact with potential suppliers, facilitated contract negotiations and took an active part in comparing and selecting the best alternative.
Producing the Business Case and Business Requirements documents, designing the project plan and defining the project scope.

Taking an active role in managing users’ expectation, facilitating conference meetings, ensuring systems are in place, data is provided and delivery meets user expectations. My responsibilities included managing day-to-day activities, providing internal liaison with the supplier, Finance and Infrastructure. In addition to supporting Finance in defining their requirements, I facilitated consultative design workshops and coordinated resources and activities ensuring successful delivery.

Evaluating tools for change request management & defect tracking. Selecting, implementing and integrating these tools throughout the Development and Applications teams. Managing a team of two people responsible for testing new product versions and quality assurance.

Project Manager in establishing decision support systems for the following areas:
Production management, Inventory provisioning, Procurement management, Alternative components allocation, Telephone calls trend analysis, Electronic traffic signs control and Financial credit scoring.